It is a free WordPress help desk plugin that operates exclusively on WordPress websites. It’s extremely user-friendly, and makes excellent use of the WordPress dashboard and UI.
The plugin offers a full support system that functions on your WordPress website and includes a ticket management system and knowledge base platform.
A reliable open-source ticket system is JS Help Desk. It is a simple, easy-to-use, web-based customer support system.
This streamlines the procedure of tracking and resolving issues relating to orders and users.
It include all the essential features needed to set up an online support system, such as ticket creation and management, email piping, customizable email reply, etc.